Delivery time
After confirmation, the order enters processing status. After processing the order, you will be sent an invoice or you will be notified of the status of the order by email. The order processing period is a maximum of 3 business days. For all orders shipped on Thursday and weekends, the seller will contact you early next week. From that moment, the delivery time is up to 2 business days at most.
Pick up the shipment
The courier service delivers shipments to the delivery address between 08:00 AM - 04:00 PM. Please ensure that during this period there is a person at the address who can pick up the shipment. When picking up a shipment, you need to visually inspect the package and determine if there is any visible damage. If you notice that the shipping box is significantly damaged and you suspect that the product may be damaged, refuse to receive the shipment and immediately notify us by calling +971 4 883 6642 or by emailing beorolshop@beorol.ae. If there is no visible damage on the shipment, download the shipment and sign the courier. The courier tries to deliver each consignment twice. It is common practice, if the courier does not find you at the address, to call you at the phone number you left behind when creating your order and arrange a new delivery date. If he still does not find you at the address, the shipment will be returned to us. Upon receipt of the shipment, we will contact you to determine the reason for the non-delivery and to arrange for reshipment.
Shipping cost for individuals
The minimum order amount is 50 AED and the delivery price is 25 AED. For orders over 200 AED, delivery to the buyer's home address is free of charge.
Shipping cost for legal entities
Delivery to your address is free of charge for all orders. Minimum order amount is 300 AED.
*NOTE:
By confirming your order, clicking the CONFIRM button will agree to the terms of delivery.
